About UPS
United Parcel Service (UPS) is an American multinational company involved in shipping, receiving, and managing supply chains. Established in 1907 as the American Messenger Company, initially focusing on telegraphs, UPS has expanded significantly. It is now a Fortune 500 corporation and one of the largest shipping companies globally. UPS is renowned for its ground shipping services and operates the UPS Store, a retail chain that aids UPS shipments and provides resources for small businesses. Additionally, UPS offers air shipping for overnight or 2-day deliveries and serves PO Boxes through UPS SurePost. This service hands over packages to the United States Postal Service for final delivery.
Track courier offers an automated online tracking service for monitoring UPS shipments. You can check the current status of your package without needing to go to the courier's office or contacting their customer service.
Tracking Service
- 1. Track by Reference Number : Most tracking information will be obscured, with only a basic reference number provided.
Senders who have stored the shipment's account number as a payment option in their profile or company profile will have access to the complete tracking information. - 2. Import Tracking Numbers: your tracking numbers are stored in a CSV (Comma-Separated Values) file, each tracking number should typically be in its own row or column. Make sure there are no headers or unnecessary formatting that could interfere with the import process.
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3. Other Tracking Services:
- Quantum View : Quantum View provides comprehensive insight into your small parcel shipments, along with additional features. Enjoy customizable dashboards, ensure everyone stays updated on shipping adjustments, and proactively address issues before they escalate.
- Flex Global View : Managing a complex worldwide supply chain with large volumes is quite challenging. UPS Flex Global View provides a unified interface to oversee and control your shipments via ground, air, and ocean freight all in one place.
UPS Tracking Status List
UPS Tracking across Europe, including Germany, Italy, Spain, and the United Kingdom, allows you to monitor your parcel's whereabouts. Simply input your UPS tracking number to follow your package's progress. UPS streamlines the tracking process, ensuring you receive precise updates through our Tracking Portal. This portal consolidates tracking information from various carriers and sources for comprehensive monitoring. Whether you're expecting a single package or managing a larger shipment, UPS Tracking offers detailed insights into your delivery's status throughout its entire transit.
| Tracking Status | Description |
|---|---|
| Arrival Scan | This electronic scan shows that the package has arrived at a UPS facility. The package will continue its journey, possibly passing through multiple UPS facilities. It is actively moving, though there may be intervals between scans, especially if it's traveling long distances or crossing international borders. |
| At Local Post Office | The parcel bearing a UPS Returns Flexible Access label has been received by the United States Postal Service. Subsequently, it will be transferred to UPS for return to the initial sender. UPS Returns Flexible Access represents an agreed-upon returns service. |
| Clearance Completed | This scan is an electronic record indicating the shipment has cleared customs. |
| Clearance in Progress | This electronic scan denotes that the shipment is currently undergoing processing for customs clearance. |
| Order Processed: In Transit to UPS | The sender has completed processing the shipment. Once the shipment enters the UPS system, we will provide an estimated delivery date. |
| Order Processed: Ready for UPS | UPS has received the electronic submission of the shipment details and billing information from the sender. As the shipment progresses through the UPS network, the tracking status will be refreshed accordingly. |
| Departure Scan | The package has left a UPS facility and is en route to the next UPS facility. The package is in transit, though there could be several days between updates if it's traveling long distances or between countries. |
| Origin Scan | This scan is the initial electronic record indicating UPS has possession of the shipment. |
| In Transit | Your package is currently in transit within the UPS system and is expected to reach you on the agreed-upon delivery date. It may stay in this phase until it reaches its destination. Except for air deliveries with specified times, packages are typically delivered between 9:00 a.m. and 7:00 p.m. (and occasionally later) for residential addresses, and by the end of the business day for commercial locations. UPS cannot guarantee a precise delivery time within that timeframe. There will be up to three delivery attempts made, excluding weekends and holidays. |
| Export Scan | This scan is an electronic record indicating the shipment has cleared export procedures in the origin country. |
| Import Scan | This scan denotes an electronic document confirming that the shipment has passed through customs in the destination country. |
| Dropped off at a UPS Access Point Location | This electronic scan confirms that the package is now at a UPS Access Point. Once the package is in transit within our system, we will notify you of the expected delivery date. |
| Dropped off at The UPS Store | This electronic scan signifies that the parcel is currently held by The UPS Store. Upon commencement of movement within our system, we will furnish a projected delivery date. |
| Delivered | The package has arrived at its destination, and the delivery date and time have been noted. In the United States and Canada, packages intended for residential addresses that do not need a signature may be placed in a secure location, shielded from view and protected from weather conditions. Examples of such locations include the front porch, side door, back porch, or garage. If you have requested the delivery driver to leave the package with a neighbor or at a leasing office, they will leave a UPS InfoNotice® at the delivery address. |
| On Vehicle for Delivery/Out for Delivery | The package has arrived at the nearby UPS center for distribution and has been sent out to a UPS driver. With the exception of guaranteed air deliveries, packages are typically delivered at any time from 9:00 a.m. to 7:00 p.m. (and occasionally later) for residential addresses, and by the end of the business day for commercial addresses. UPS is unable to arrange for a precise delivery time within this timeframe. They will make up to three delivery attempts, excluding weekends and holidays. |
| Package transferred to post office | Departure |
| Exception: Action Required | The shipment is currently within the UPS network; however, more information regarding the delivery address is needed. The sender must provide the correct shipping address information to UPS |
| Exception | Your shipment is currently within the UPS network; however, an unforeseen event has occurred which could result in a change to the scheduled delivery date. If a change in delivery date occurs, the tracking status will be updated to reflect the new delivery date. |
| Destination Scan | The shipment has arrived at the local UPS facility responsible for final delivery. |
| Returned to Sender | The shipment was returned, and UPS has delivered it back to the original sender. |
| Returning to Sender | UPS is sending back this package to the sender. This could be due to: 1) Either the sender or the receiver asked for the return. 2) The package has a Return Service sticker. 3) The destination address is a P.O. Box. 4) The address provided is incorrect. |
| Returning to Sender: On Vehicle for Delivery | The shipment is being returned and is scheduled for delivery back to the original sender. |
| Shipment Information Voided | The sender canceled the UPS tracking number, and the package was not handed over to UPS. For more details, please reach out to the sender. |
| Transferred to Local Post Office for Delivery | Per the sender's instructions, this package has been forwarded to the nearby post office for transportation to its ultimate destination. Please expect an extra one to two days for delivery. |
Frequently Asked Questions
Monitoring your package on UPS.com will provide you with the latest information regarding the whereabouts of your shipment. Remember to revisit the site regularly for updates on the progress of your delivery.
UPS Ground packages are typically delivered on weekdays from 9 a.m. to 7 p.m., and occasionally later, to homes, and to business locations during their regular operating hours.
Generally, our drivers can deliver as late as 7 p.m. During the festive season, our drivers may deliver even later.
If we are unable to deliver a parcel that shows a status of ‘out for delivery’, we’ll try another delivery on the next business day.
If we are unable to deliver a parcel that shows a status of ‘out for delivery’, we’ll try another delivery on the next business day.
Your delivery person will attempt to conceal your package to keep it safe. Please inspect outside doors or other locations where your package might have been placed, such as the front porch, rear patio, or garage. Additionally, inquire with anyone who might have received your package, such as a nearby resident.
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