Ekart Courier Tracking

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About Ekart Logistics


Ekart logistics or Ekart courier is an Indian courier delivery services company, headquartered in Bangalore, Karnataka. A subsidiary of electronic commerce company Flipkart Pvt. Ltd., it is run by Instakart services Pvt. Ltd. Ekart delivers around 10 million shipments a month

Ekart is India’s largest supply chain company, established in 2009 to meet the diverse supply chain needs of customers across the country. Today, Ekart is the preferred partner for numerous businesses, thanks to its consistent excellence in consumer experience, reliable delivery services, and capability to manage large-scale operations efficiently. The company is dedicated to empowering every Indian's dreams by delivering value through innovation in technology and commerce.

Ekart Logistics Tracking in India


Ekart Logistics provides efficient tracking services for shipments within India. Customers can conveniently track their parcels in real-time using Ekart's online tracking system. By entering the unique tracking number on the Ekart website or mobile app, customers can stay updated on the current status and location of their shipments throughout the delivery process. This tracking capability ensures transparency and reliability, enhancing customer satisfaction by providing accurate delivery information.

Ekart Logistics Tracking Statuses


During the entire shipment process, Ekart Logistics helps you track every move of your parcel. These shipment alerts are displayed to you in the form of tracking status, through which you can easily detect real-time progress. These statuses offer information, including transit points, current routes, expected delivery date, and any important event that might hinder the delivery.

Below are descriptions of some of these prominent statuses.

Tracking Status Description
Softdata Upload  The customer's package has been registered and is currently awaiting confirmation. 
Pickup Awaited  A shipping label has been created and the package is being processed for delivery. 
Booked At Facility  DTDC has received the package as requested by the customer and is currently processing the shipment. 
Processed & Forwarded To Facility  The package has been processed and forwarded to the facility for the next step of processing. 
Processed & Forwarded from the Facility The package has been processed and is now being forwarded to the next transit point. 
Received At Hub  The package has reached the hub. 
Processed & Forwarded to the Hub The package has been processed by the facility and is being forwarded to the hub. 
Processed & Forwarded From Hub The package has been processed and is now being forwarded from the hub to the facility. 
Received At Facility The package is back at the facility and being prepared for delivery. 
Out For Delivery DTDC has fully processed the package, and it is now being delivered to the recipient's doorstep. 
Not Delivered (RECEIVER NOT AVAILABLE-(CIR)  The recipient was not available to receive the package and requested that it not be left if they were unavailable. As a result, the package has been returned to DTDC.
Successfully Delivered  The recipient has received the package and the delivery has successfully been completed. 

Frequently Asked Questions


You can track your Ekart package by entering the tracking number provided to you on the Ekart tracking page or through the mobile app.

If your package is marked as delivered but you haven’t received it:
  • Check around your property for the package.
  • Ask your neighbors if they received it on your behalf.
  • Contact Ekart customer service or the seller for further assistance.

Common reasons for delays include:
  • Adverse weather conditions
  • High volume of shipments
  • Customs processing (for international packages)
  • Incorrect address information
Check your tracking details or contact customer service for specific information.

You can contact Ekart customer service via the contact form on their website, through the mobile app, or by calling their customer support hotline. Have your tracking number and order information ready.

Currently, Ekart does not offer the option to schedule specific delivery times. Deliveries are made during standard business hours.

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