About DTDC
This is online tracking tool that provides real-time updates on shipments. Each registered package is assigned a unique tracking number. This number is used to monitor the package's journey, with details on its location, time, and date being automatically updated at each transit point. Customers can track their packages by entering the tracking number on the DTDC website. Alternatively, they can get updates by contacting customer service via phone or email, or by using third-party platforms like TrackingMore.
DTDC, short for Desk to Desk Courier & Cargo, is a multinational logistics company. Founded in 1990 as a small courier service, it has grown into a major courier and delivery service provider, serving over 220 locations worldwide. Since 2013, DTDC has partnered with GeoPost, the express logistics arm of Le Group La Poste. This partnership has made DTDC one of the largest parcel delivery networks in India, as it collaborates with DPD, which is owned by GeoPost. DTDC has evolved from a local courier service to a globally recognized express logistics brand. It now operates 580 facilities, uses over 1,500 vehicles, and has more than 14,000 channel partners. Serving approximately 96% of the Indian population, DTDC handles over 12 million deliveries each month.
DTDC Tracking in India
DTDC offers a range of shipping services to accommodate all types of shipments, whether small, medium, or large, time-sensitive, or cost-effective, both within India and internationally. With DTDC's shipment tracking features, customers can easily access the latest status of their packages at any time.
DTDC Tracking Statuses
During the entire shipment process, DTDC helps you track every move of your parcel. These shipment alerts are displayed to you in the form of tracking status, through which you can easily detect real-time progress. These statuses offer information, including transit points, current routes, expected delivery date, and any important event that might hinder the delivery.
Below are descriptions of some of these prominent statuses.
| Tracking Status | Description |
|---|---|
| Softdata Upload | The customer's package has been registered and is currently awaiting confirmation. |
| Pickup Awaited | A shipping label has been created and the package is being processed for delivery. |
| Booked At Facility | DTDC has received the package as requested by the customer and is currently processing the shipment. |
| Processed & Forwarded To Facility | The package has been processed and forwarded to the facility for the next step of processing. |
| Processed & Forwarded from the Facility | The package has been processed and is now being forwarded to the next transit point. |
| Received At Hub | The package has reached the hub. |
| Processed & Forwarded to the Hub | The package has been processed by the facility and is being forwarded to the hub. |
| Processed & Forwarded From Hub | The package has been processed and is now being forwarded from the hub to the facility. |
| Received At Facility | The package is back at the facility and being prepared for delivery. |
| Out For Delivery | DTDC has fully processed the package, and it is now being delivered to the recipient's doorstep. |
| Not Delivered (RECEIVER NOT AVAILABLE-(CIR) | The recipient was not available to receive the package and requested that it not be left if they were unavailable. As a result, the package has been returned to DTDC. |
| Successfully Delivered | The recipient has received the package and the delivery has successfully been completed. |
Frequently Asked Questions
To find out where your DTDC courier package is, simply enter the tracking number on the DTDC website or mobile app in the designated "Track Your Shipment" area.
To monitor the status of a DTDC parcel, input the tracking number into the designated area on the DTDC website or mobile app under the "Track Your Shipment" option.
To locate your DTDC parcel without a tracking number, get in touch with DTDC's customer service and provide them with details such as the sender's and recipient's information or any reference number given during booking.
Tracking a DTDC courier using a mobile number directly is usually not possible. Nonetheless, you can reach out to DTDC customer service, and they may be able to help you by using the mobile number and other shipment information.
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